In March of 2007, Raina Hockenberry adopted a Golden Retriever named Page to be a companion for Kiegen, her 10-year-old son. Kiegen is bipolar, and has a form of autism. Due to these issues, Kiegen sometimes has trouble with socialization, communicating with others.
Soon after Page was adopted she was brought in to see her veterinarian for an exam. Tests revealed that Page had distemper. During these first exams, Dr. Brook Lewis noticed that Kiegen appeared agitated, hesitant, and frustrated with the activities in the exam room.